Effective Date: April 9, 2026
At 859 Device Outlet, we value your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use our services in Lexington, Kentucky. You must agree to every line we discuss in our policy if you want to avail our services.
859 Device Outlet ("we," "us," or "our") does not provide customer SMS opt-in details, phone numbers, or consent records for marketing or promotional use by outside organizations. All messaging consent data is kept private and used only for direct communication related to our services.
Mobile contact information may only be accessed when needed to support essential operations such as message delivery or customer assistance. Outside of these limited uses, SMS opt-in records and consent details remain protected.
We collect different types of information to provide smooth and reliable service:
Personal Information: We catalogue the details about your name, contact number, email, and address. We also maintain communication preferences and opt-in records.
Device Details: For repairs, we record device type, model, IMEI or serial number, and the issue reported.
Technical Information: This may include IP address, browser type, device type, and website usage data collected through cookies or analytics tools.
Customer Communication: Records of calls, messages, emails, and service history to improve customer support.
We use your information to provide better service and maintain smooth operations:
To process repair requests and service orders
To send updates, confirmations, and reminders
To respond to questions and support requests
To improve website performance and customer experience
To meet legal requirements and prevent misuse
Text Message Program Terms & Conditions: By opting into our SMS services, you agree to receive messages related to your service requests, including updates, reminders, and support communication.
Opt-In & Consent: Messages are only sent after clear permission is given. We keep records of all opt-in actions.
Opt-Out Instructions: You will not get any message at any time when you reply "STOP". You will not get any texts unless you opt in for this service again.
Help & Support: Reply "HELP" to get our valuable guidance or count on us at (859) 494-9143 or via email at 859deviceoutlet@gmail.com.
Carrier Information: Message delivery service varies with the carrier. Rates for standard messages and other services may apply. Carriers do not acquire any responsibility for late or undelivered messages.
SMS Data Protection Statement: Mobile contact details and consent records are used only for direct service communication. Access is limited to essential operational needs, and all other uses exclude SMS consent data.
Your information is handled with strict confidentiality. We do not sell or trade your personal data.
Information may only be provided in the following situations:
Service Support Providers: Trusted service partners may assist with operations such as payment processing or technical support. They must handle information responsibly.
Legal Compliance: Information may be provided when required by law or to prevent fraud or safety risks.
Business Changes: In the event of an ownership change, your data will remain protected under this policy.
Note: SMS consent and opt-in data are excluded from these situations except where required to support messaging services.
We take all the safety precautions to keep your data on the safest side:
Secure systems with controlled access
Regular updates to maintain security
Staff awareness of proper data handling
While no system is completely secure, we take practical measures to protect your data.
You have control over your information:
Request access to your personal data
Ask for corrections or updates
Request the removal of your data where allowed
You can opt out of the SMS message service at any time.
859 Device Outlet services are intended for adults. We do not catalogue data from users under 16. If such information is gathered, we delete it at the earliest without any hassle.
Do contact us and let us know about any query you have, we strive to response you on time without any delay:
859 Device Outlet
Address: 565 E New Circle Rd # 1, Lexington, KY 40505, United States Phone: (859) 494-9143
Email: 859deviceoutlet@gmail.com
